McDonald's Sucks Customer Reviews and Feedback
McDonald's Corporation is a bad American fast food company, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States.
A managers thoughts: Employees really do spit in the food. Be very, very nice to the person taking your order. Especially if you're in the drive-thru. Why people are stupid enough to be rude to the people who make their food is beyond me, but consider yourself warned. Spit isn't the worst thing people do to the food at McDonald's. Food is thrown on the ground, stomped on, and a few other things I won't mention. Use your imagination. The owner of one franchise I worked at threatened to fire me once. My offense? Refusing to use a case of lettuce that had expired TEN DAYS AGO. The lettuce was brown and just plain nasty. I threw it away anyway. I knew that legally, she couldn't fire me for that—and if she did, I would have reported her the second I received my termination notice. Demanding that you are served "fresh food right off the grill" will not really get you fresh food. It'll get you a dried up hamburger patty dunked in grease so it looks fresh. It's insulting to ask for fresh food at a store where the food is actually fresh. There's nothing McDonald's employees hate more than customers who come in and ask for fries with no salt or insist that their fries are cold even though they were just removed from the fryer. When you do this, it's the same as asking for a fresh hamburger—you'll get old fries dunked in the oil for 15 seconds. Enjoy! Burgers and sandwiches are made to order. They do not just sit in a heating tray. Stop acting like you know what goes on behind the scenes. Some customers order burgers without ketchup or with extra pickles just so they don't get "one of those burgers that are already made." None of the burgers are already made, okay? You're wasting your time with special requests. Unless you truly want no ketchup. McDonald's french fries are not vegan or vegetarian. They contain natural beef flavor. Seriously. Look it up on the official McDonald's website. Your food isn't extra sanitary just because the grill workers wear gloves. Those same employees take out trash and even go to the bathroom without removing their gloves. I've also seen them scratch a few special places on their body while wearing gloves. McRibs aren't always McRibs. McRibs take forever to cook, and orders have to be filled quickly (more on that later). In a pinch, employees throw hamburger patties in the McRib container and drench them with sauce. I never saw a customer return one, so I guess nobody notices. Everybody wants to know what's in the Big Mac sauce. It's basically just thousand island dressing, pickles, and onions. Never order breakfast at 10:29 a.m. unless you want them to dig your food out of the waste trays. At the end of breakfast (and throughout the morning), all of the extra food is thrown in a special trash can that is used only for expired products. A crew person or manager counts the waste at the end of breakfast, lunch, and dinner. Unless they're shorthanded. Then they count it at the end of the day or just make up numbers. Never say, "and you idiots better not mess it up this time like you always do" after placing your order. Just trust me on this one. It takes 38 seconds to cook one hamburger patty, and you can cook eight or nine at a time. Each order must be assembled in a certain amount of time. I know that the entire order-taking process for drive-thru orders, from start to finish, is 90 seconds or less. I can't remember how long the grill team has to make each order, but I think it's around 25–35 seconds.
The customer isn't always right, especially at McDonald's. If you scream at us, we will make fun of you as soon as you leave. The minute you raise your voice or call us names, we stop caring about your experience. McDonald's managers can call the police on unruly customers. Avoid screaming, refusing to leave, or throwing things. You can get kicked out—and arrested. Would you like fries with your handcuffs? 9 times out of 10, it's YOUR fault the order is wrong. You can watch the security cameras if you think I'm joking. It's not the cashier's fault that you didn't know a Big Mac came with pickles. It's not the girl in the Drive Thru's problem that you were too busy yapping on your cell phone to pay attention when she repeated your order. What sucks is that even though they know you were the person who screwed up your own order, the employees still have to stand there and apologize while you rant and rave about how stupid they are. One night, a woman jumped out of her car, bashed the windshield in of the car behind her, and jumped back in her car like nothing had even happened. When the police came, they arrested her and her boyfriend—turns out he had a warrant out. I once had a man throw a milkshake at me because his order was wrong. I didn't even make his order. I was the cashier. A man was stabbed in our parking lot by another customer. They both went to jail. Do you have any idea how many drunk customers break the drive-thru window by beating on it? Ugh. We can't open the window or doors after we close—it's a safety precaution. It doesn't matter how badly you have to go to the bathroom or want a medium Coke. We're closed. Get over it. Come back tomorrow. McDonald's is not Applebee's, Friday's, Chevy's or any other restaurant of that nature. Unless you're going to leave a tip on the table, pick your tray up and throw your trash away. The same people who say, "Well, that's what the employees get paid to do" are the same people who can't understand why nobody is at the counter, ready to take their order. It's because they're all busy cleaning the dining room so slobs like you can eat at a clean table. We don't care what you think about us. Save your lectures for somebody else. We don't care what you have to say about our pregnancy, educational background, piercings, or lack of religious beliefs. Oh, and when you try to make fun of us and accuse us of being on welfare, you just look like an idiot. If we were on welfare, we wouldn't be sweating to death, serving ungrateful brats like you. Not all customers are bad. Some of the regulars bring Christmas cards, cookies, photos of their kids, and anything else they think we'll like. You are awesome, and your kind acts do not go unnoticed.
McDonald's Secrets About Employees How many people work at McDonald's? Last time I checked, approximately one in eight people have worked, or currently work, at McDonald's. That's a lot—more than one billion, to be exact.
McDonald's employees are an interesting bunch. It takes a special personality to handle a fast-food job—which is why the turnover rate is incredibly high. Not only are the customers stressful, dealing with your coworkers and managers is an experience unlike any other.
Many of the employees are on probation or fresh out of prison. Ankle bracelets and monitors are not uncommon. These people are usually very nice and better employees than some of their coworkers, though, so don't be scared. The last McDonald's I worked at hired a known sexual offender. Labor laws...what are those? Oh, the things that guarantee 14-year-olds get a break and don't work in the grill. Yeah, half of the managers totally ignore those. Nobody gets breaks unless you're underage and the manager cares about the law. You're lucky if you get two minutes to cram some food down your throat. Benefits? Ha. Sexual harassment is worse at McDonald's than any other job I've ever had. Reporting it is usually pointless, since the main managers tend to be the ones hitting on underage girls and "accidentally" brushing up against them. Most crew members and managers are sleeping with somebody at the store. Even if they're already in a relationship. Employees have sex at the store. I know some of them have done it on the dining room tables, in the grill, in the stockroom, and in the play area at closing time. Oh, and let's not forget about the bathroom. Most employees smoke weed. Any employee who begs to take out the trash or stock the freezer is probably going to get high. Many employees also use other drugs . . . on the clock. I'll never forget the time I walked in the bathroom and saw several lines of coke neatly lined up on the sink. A lot of employees also roll (use Ecstasy) on the clock. Many of the managers have college degrees, so don't assume you're smarter than them. Managers don't always verify your documents or Social Security Card. We had several illegal immigrants working at one of my stores. They were the best employees there, so it's not like anybody was going to say anything about it. My interview process was extremely easy: I showed up, and they asked when I wanted to start. I'm not joking. Many employees show up drunk. When I was 17 or 18, my manager used to buy us all alcohol each day. Whether you drank it before, after, or during your shift was your own choice. Theft is common, and it usually occurs by the managers. One guy stole $35,000 and went on a drug binge before they caught him.
Former Employee - Mcdonalds Shift Manager says"Terrible higher managers experience. Youll need to accept disrespect to work there"
Current Employee - Delivery Driver says"People and good customer service and I am very happy"
Former Employee - Assistant Manager says"free meals, great employee relationships"
Current Employee - Mcdonalds Crew Member says"Managers do not create good schedules."
Former Employee - Crew Member says"A lot of your job depends on your co-workers, and that never ends well."
Former Employee - Cashier says"It stinks. Greasy food. Lots of turn over"
Former Employee - Cashier says"Poor management and lots of arguing between staff"
Current Employee - Server says"Relative and very bad management"
Former Employee - Crew says"You are really replaceable, 16 years old walked in negotiated my wage to 10.50 compared to other kids at my school making 8.25. I walked in and out in five minutes and had a job within 28 hours. They can drop you in an instant. Stay in school and explore your options because you can make more with the same kind of qualifications in a more pleasurable environment. So hard work didn't go unnoticed but it seemed to me like lots of these people have been here for so many years and just stuck there, you have crew and then mangers not much room for advancement/ opportunity."
Former Employee - Assistant Manager says"No work home balance, overworked, very high expectations."
andrew kirby says"I had several chicken nuggets over the years with green balls in them. What in the world are those? then, I just stopped being able to eat at McD because of fructose intolerance got worse. Why can't you have salads without fructose additives sprinkled on the top? How about using sunflower oil to cook with and get rid of all your contaminated cooking equipment? I get sick when I sit in McD closer to their kitchen just for about 30 minutes. There food is so toxic and bad for you if you are fructose, gluten, etc. intolerant that eating it can literally kill you. I don't know why I could eat some of their food before but not now, but if you have any intolerances and want to live, just stay away from this place. Just eating one bite of their food sets me off and makes me sick for days. I'm not saying that they don't have any good tasting foods, just that they are lethal if you have a food intolerance. Believe me, I know, I almost died from it once."
Andrea says"McDonald's doesn't believe in "fresh" fries any longer...why? They cut corners to save. This is especially true of the Mill Creek, WA location."
Caroline Belsham says"McDonalds, Debdale, Gorton, Manchester. Don't think we have had a single positive experience at your store in the 20 years I have lived near by, from missing items, wrong items, rude staff, staff fighting/arguing. Today we visited and found the store closed (fair enough) so we had no option but to use the drive through (I would not choose to due to the errors that happen every visit) after ordering our food, one of which was a big tasty (asked if we wanted bacon, we answered yes) not much of a queue, got to the payment window and was told there was a problem and could we go to the next window, did that only to be told we could not pay there and would have to go all the way round again despite being sent there, trouble is the queue was now all the way round the car park, finally paid and picked up the food complete with dips and drinks, parked up while I checked the order due to previous errors only to find a big mac, no big tasty, as the inside was closed had to make my way through cars back to the drive in window, told them what happened and got told someone would come out to us, 10 minutes later the food turned up, although the man that brought it was more interested in showing us we only got charged for a big mac, like that made it any better (big tasty box - did check) but no dips or straws so had to go back yet again, then once home found the big tasty had no bacon! Everyone makes mistakes but this place never gets it right, keep saying "maybe this time" but no, that's it now, gonna drive further to the next store, maybe they will know how to run a business properly."
vincent graham says"Order food for delivery at Pitsea Basildon. They took my money. Missing items. I am basically told tough. You are theives...Nasty company"
amanda rosery says"not so good taste, You charge very high."
Michele says"McDonald's Woodland HIlls Ca Erwin St overcharged for MY order then got home and it was nothing close to what I ordered. I questioned the amt twice before leaving and what I had ordered, but, both the manager and cashier rudely insisted the price was correct Reported to corp only to be told the store that made the error would contact me I still amd waiting after 3 weeks"
Itsbestkeptquiet says"McDonald’s northfield in Birmingham is shocking with the orders on Deliveroo, just eat and Uber eats the wait times are horrendous waiting like 1 hour and half for a driver"
Jordyn Jirani says"I doubt that what I eat is meat"
Frank Gargone says"i moved to GA and the service was slow and the grease probable wasn't changed in like a year"
Kristen Loreta says"Average i can say."
Dennis Moore says"taste bad poor service"
TheChampIsHere says"You can tell their fries are really bad when they get delivered to you by UberEats or any other delivery service. Soggy, tasteless, and just awful. Burgers are decent tho."
Jenny says"I love mcdonalds and have it at least 3 times a week. Only downside is that i am now a size 24. I used to be a size 8. Maybe i should say the only down'size' am i right!"
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notnicole_ says"everyone, i just wanted to say that the limited menu at mcdonalds sucks"
fentydeux says"@_OhGia @McDonalds Damn that sucks"
trotsky87 says"A swimwear line that literally sucks (well it did in a former life). #advertising #greenwashing #mcdonalds https://t.co/7mqtMwIWHE"
In The News
New York Post reports"Woman, 18, charged with murder in rooftop McDonald's corpse case"
WABI reports"Man charged with murder in deadly fight in Auburn McDonald's parking lot"
Northdallasgazette reports"Super-sized racism: former McDonald's execs strike back in explosive race discrimination lawsuit"
The Nation reports"McDonald’s Has a Real Sexual Harassment Problem"